Frequently Asked Questions
Quick answers to the most common questions about Faseeh.
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- Faseeh is an educational platform specialized in teaching spelling, the Arabic language, and reading the Quran remotely, through structured pathways and live classes provided by specialized teachers, with continuous monitoring of student progress.
- The Faseeh platform offers educational pathways in spelling, Quran recitation, Tajweed, and memorization, alongside Arabic language courses such as grammar, morphology, and vocabulary. The courses are organized in a progressive manner that includes pathways, units, lessons, tests, and assignments.
- You can start by creating a free account, then browse the courses and educational pathways, book a trial session to assess your level, and after that, choose the appropriate package and start booking sessions with the teacher.
- The platform offers four plans: Foundation: one month, 12 sessions, 300 SAR. Faseeh: three months, 36 sessions, 720 SAR. Empowerment: six months, 72 sessions, 1,440 SAR. Fluency: one full year, 144 sessions, 2,880 SAR. Each session lasts 30 minutes, and the price shown is final with no extra fees. Prices may change with offers — the latest are always on the plans page.
- Yes, the guardian can add their children as learners within their account, and each child will have an independent profile to track their progress, with the ability to switch between the children's accounts and benefit from the guardian package according to the platform's system.
- Sessions are conducted directly and individually between the student and the teacher, and are booked from the available lesson balance in the package. The sessions allow the teacher to monitor the student's level and correct their mistakes in real-time.
- Yes, the platform provides completion certificates that include a serial number and an online page to verify the authenticity of the certificate. The website also states that the certificates are offered in partnership with Quran education associations in the Makkah region.
- Payment is made electronically through a secure payment gateway that supports Mada and bank cards. The subscription automatically renews at the end of the period unless the user cancels the renewal.
- Yes, you can cancel the renewal at any time, and your subscription will remain active until the end of the paid period, after which the renewal for the next period will stop.
- You can contact the support team via messages within the platform after logging in, or through the following communication methods: Phone: WhatsApp: 00966553303811 Email: edu@faseeh.com.sa
- The Faseeh platform is committed to protecting user privacy and storing data within the Kingdom of Saudi Arabia, in accordance with the Saudi Personal Data Protection Law in a production environment.
- The student can track the lessons they have completed and their progress level within the platform. Additionally, Faseeh provides continuous monitoring and periodic reports that outline their development and educational achievements.